I'm looking for a free call-center scripts, web-based system

Posted on 2012-09-13
Last Modified: 2012-12-23
All I need is a system that will let me write call scripts to our representatives.

Of course, every transcript should have buttons of options (answers from the customer side) and such.

I'm not looking for something fancy, I just need it to be a web-based to host somewhere that all the employees (some of them outside the office) can access.

I know I can just create HTML files with text and links, but managing that is a pain so I really hope to find a nice system to do that.

BTW, extensions to php systems as wordpress is also an option.

As always, recommendations from experience are highly appreciated :)

Thank you!
Question by:V4705
    LVL 38

    Expert Comment

    Have a look at this free web based CMS.

    LVL 3

    Author Comment

    Thanks for the link but this project is inactive since 2004 and doesn't look like can offer us what we need.
    LVL 3

    Accepted Solution

    ok so for the call reps we purchase a license of a crm software with a decent (not perfect) call scripts. for rest of the office we just built an html small-website with the scripts...
    LVL 3

    Author Closing Comment

    no other answer. i dont care about the points, just have an answer to this topic.

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