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I'm looking for a free call-center scripts, web-based system

Posted on 2012-09-13
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Last Modified: 2012-12-23
All I need is a system that will let me write call scripts to our representatives.

Of course, every transcript should have buttons of options (answers from the customer side) and such.

I'm not looking for something fancy, I just need it to be a web-based to host somewhere that all the employees (some of them outside the office) can access.

I know I can just create HTML files with text and links, but managing that is a pain so I really hope to find a nice system to do that.


BTW, extensions to php systems as wordpress is also an option.

As always, recommendations from experience are highly appreciated :)

Thank you!
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Question by:V4705
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by:puppydogbuddy
ID: 38402605
Have a look at this free web based CMS.

            http://www.hotscripts.com/listing/call-center-help-desk-style-application-free/
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by:V4705
ID: 38404957
Thanks for the link but this project is inactive since 2004 and doesn't look like can offer us what we need.
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V4705 earned 0 total points
ID: 38703957
ok so for the call reps we purchase a license of a crm software with a decent (not perfect) call scripts. for rest of the office we just built an html small-website with the scripts...
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by:V4705
ID: 38716803
no other answer. i dont care about the points, just have an answer to this topic.
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