• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3335
  • Last Modified:

how I do fix my adobe installer from saying that my serial code is invalid?

installing acrobat 9 professional with valid serial number and the installer keeps coming back saying the code is invalid
0
ID10Tz
Asked:
ID10Tz
1 Solution
 
Carlisle_AgentCommented:
If you bought the package, there should be a serial for each individual program. If you are sure its the correct one, try installing by going to the Acrobat9 folder and opening the "acropro.msi"
0
 
ID10TzAuthor Commented:
user was trying to install the standard instead of pro which the serial was meant for and they neglected to inform support as I was neglegent to investigate. Thank you.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now