Smartphones control from Exchange 2010

Posted on 2012-09-13
Medium Priority
Last Modified: 2012-10-18
I need to control who users can connect and cannot connect from yours smartphone devices, some divices arec connected using activesync but others ones are connected via POP3/IMAP.

Devices using POP/IMAP can be controled?
How can I control?
Question by:soporte_synergy
  • 2
LVL 37

Expert Comment

by:Jamie McKillop
ID: 38398487

Can you please clarify exactly what you are trying to accomplish? Do you want to control which users are allowed to use a smartphone to connect to Exchange?

You can disable ActiveSync on an account by account basis. You can't control POP/IMAP at the device level but you can disabled it on a user by user basis as well. Disabling it will prevent users from using POP/IMAP from amy device though.

You can disable specific protocols on the Mailbox Features tab of the mailbox.


Author Comment

ID: 38406270
Then, If I disable ActiveSync feature from mailbox property user cannot be able connect your smartphone using POP/IMAP?
User uses thunderbird client to download your mail, it uses POP/SMTP, what it is the impact??
LVL 37

Accepted Solution

Jamie McKillop earned 1000 total points
ID: 38406295
ActiveSync, POP, and IMAP are all separate protocols that can be enabled/disabled per mailbox. Disabling ActiveSync will have no impact on POP or IMAP.

If your goal is to prevent someone from using POP or IMAP on their smartphone but allow them to use POP or IMAP from their desktop or latop, that is not possible unless you know all IPs of the clients you want users to be able to connect from. You can then setup the POP and/or IMAP connector to only allow connections from specific IPs. Typically, you could only be certain of all the IPs if all the clients are on your internal network. If you want people to be able to travel outside the office and use a POP or IMAP client, you would not be able to set this restriction unless you use a VPN.


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