cannot connect to network printer after windows 7 upgrade

Posted on 2012-09-13
Last Modified: 2012-09-14
I am now getting many users that no longer can connect to a network printer. They were in XP. Right after getting windows 7 installed the users are no longer able to connect to the printer to add it to the printers list of printers to use.
Question by:millerdog

    Author Comment

    I was able to connect about a few weeks ago with all windows 7 laptops. It seems now I cannot. I had the printer in my list and removed it to test. I cannot put it back now. I get the error, (cannot connect top printer).
    LVL 17

    Expert Comment

    Which Make Network Printer you are using...?

    Please check printer is compatible with Windows 7 , OR Download the Upgraded Printer Driver Software and install it on one of Windows7 PC and then try to configure.

    Also check the Windows7 Security Or Antivirus firewall configure problem to connect that Printer.

    Vijay kadadi
    LVL 17

    Accepted Solution


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