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can't ping my print server

Posted on 2012-09-13
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Last Modified: 2012-09-13
I'vea been having this issue on and off, it like comes and goes.

I have a print server (used to be a DC, but I demoted it and now it's only a print server) and from one PC, I can't connect to print, or ping the server.  So from PC to server, I can't ping.
From my PC, i can ping the server.  From the server, I can ping my pc.  From the server I CAN'T ping the PC that also can't ping the server.
It worked fine yesterday, and I didn't make any network changes.

The server is a VM, and the windows firewall is turned off.  I did a gpupdate /force and and I also did a ipconfig /release and /renew.  Nothing seems to get it to work.  All the PCs are on a domain. From the PC that CAN'T ping the print server, I can ping other servers and my DC as well, no issues.   This is crazy.  Any thoughts?  I also did an IPconfig /flushdns /registerdns as well.
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Question by:afacts
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9 Comments
 

Author Comment

by:afacts
ID: 38395964
I am using windows server 2003 R2.
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Author Comment

by:afacts
ID: 38395982
all devices are on the same network, same subnet.  All in the same physical building, just different switches, and then I have one core switch that does all the routing.  No changes to that in months.  Others can ping and print just fine.
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Accepted Solution

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ReneGe earned 2000 total points
ID: 38396006
1) Have you tried to ping the IP address of the server from that PC?
2) If you list the ARP table in the server, is the MAC address of the PC NIC card corresponding to its real MAC address?
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Author Comment

by:afacts
ID: 38396016
Yes, I tired to ping the server from the PC where it doesn't work, but no reponse. times out.

I just ran the arp -a, so I'm going to check the mac on the PC.
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Author Comment

by:afacts
ID: 38396035
its a different mac, the macs don't line up.  should I delete the arp table on the server?
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Author Comment

by:afacts
ID: 38396057
I just flushed the entire arp cache on the print server and am rebooting the PC.
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LVL 10

Expert Comment

by:ReneGe
ID: 38396069
Well, you just found the source of your problem.  You could delete the arp entry associated to that IP address:

arp -d 192.168.1.101

Then create a new static arp entry:
arp -s 192.168.1.101 00-aa-00-62-c6-09

Cheers,
Rene
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Author Closing Comment

by:afacts
ID: 38396092
Thanks, the problem was that the server had the wrong MAC for that IP address.
I flushed the server arp cache and it worked fine.
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LVL 10

Expert Comment

by:ReneGe
ID: 38396140
Glad I could help, until next time.
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