Outlook 2010 - Can't attach files > "Initializing Places Processing" pops-up

Posted on 2012-09-13
Last Modified: 2013-03-15
I can not attach files when emailing or replying to an email in Outlook 2010. The pop up "Initializing Places Processing" occurs and does not go away. If you close it, it will crash outlook.

Same issue happens in Excel if you try and "open" or "Save As" a file.

Another Experts Exchange post mentioned to remove this update from the machine:
Microsoft OneNote 2010 (KB2589345) 32-Bit Edition

This did not work unfortunately.

Here's the other Experts exchange post...

Any other things I can try would be great.

Question by:ipremise
    LVL 47

    Accepted Solution

    Check to see you have office 2010 sp1 installed

    Also try closing outlook
    Re-open using
    Start>Run>Outlook.exe /safe

    Now try it here
    if it works it will be an add in causing the issue
    we can then look at disabling it

    Expert Comment

    I tried this and it still happens.  It doesn't appear to be a add-in issue.  I read somewhere that this office live thing is now integrated in office 2010.  In 2007 and 2003 its was an add-in you could remove from the control panel.  I have tried all the things they mention in the other post as well.  Still get this "initializing places" box that locks up office applications.

    Assisted Solution

    Try turning off one note if your not using it. it worked for me. The Blue N down by the clock. just right click and close it.

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