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WSUS 'Needed Count' is wrong

Posted on 2012-09-13
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Last Modified: 2012-09-30
In the Update Services, the needed count for all computers is wrong.  It's showing updates needed that are already installed.  

I have it configured for WSUS to download from Windows Update rather than download locally to the WSUS servers.

Group policy is configured with the following policy:

Policy Setting Comment 
Allow Automatic Updates immediate installation Disabled  
Automatic Updates detection frequency Enabled  
Check for updates at the following 
interval (hours):  1 
 
Policy Setting Comment 
Configure Automatic Updates Enabled  
Configure automatic updating: 3 - Auto download and notify for install 
The following settings are only required 
and applicable if 4 is selected. 
Scheduled install day:  0 - Every day 
Scheduled install time: 16:00 
 
Policy Setting Comment 
Delay Restart for scheduled installations Enabled  
Wait the following period before 
proceeding with a scheduled 
restart (minutes):  30 
 
Policy Setting Comment 
Do not display 'Install Updates and Shut Down' option in Shut Down Windows dialog box Enabled  
No auto-restart with logged on users for scheduled automatic updates installations Enabled  
Re-prompt for restart with scheduled installations Enabled  
Wait the following period before 
prompting again with a scheduled 
restart (minutes):  10 
 
Policy Setting Comment 
Specify intranet Microsoft update service location Enabled  
Set the intranet update service for detecting updates: http://media:8530 
Set the intranet statistics server: http://media:8530 
(example: http://IntranetUpd01) 
 

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Question by:miketech99
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Expert Comment

by:Chris
ID: 38402452
WSUS counts aren't live data. The computers on the network report into the WSUS server with their stats when they check for new updates. If the inconsistently reported updates were recently approved and installed I'd be inclined to wait a few days before coming to conclusions.

If however you're talking about WSUS not reporting correctly on long since installed updates then perhaps you have an issue.

I would first check the Windows Update log on one of the affected clients to see if there are any glaringly obvious issues when connecting to the WSUS server (c:\windows\WindowsUpdate.log).
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miketech99 earned 0 total points
ID: 38434487
The problem wasn't actually not a problem I didn't understand  the functionality.   The "needed count" in WSUS included approved/non approved.  The count on the computers were of ones that were approved updates.
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Author Closing Comment

by:miketech99
ID: 38448358
The problem wasn't actually not a problem I didn't understand  the functionality.   The "needed count" in WSUS included approved/non approved.  The count on the computers were of ones that were approved updates.
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