Domain joned PCs can access Iomega NAS, non-domain can't see share

Posted on 2012-09-13
Last Modified: 2012-09-20

I'm experiencing a very small issue with an Iomega StorCenter NAS that's attached to the domain.

Domain PCs can access its share with absolutely no issues, where non-domain PCs are getting a "Windows can't find '\\server\share'.  Check the spelling and try again." error.

I know it's probably just a security setting of the NAS itself, but I'm not seeing it anywhere.  The NAS currently has the check-box "Allow unsecured read access" as enabled.

Has anyone here experienced this problem before?  Googling around hasn't led me down any troubleshooting paths.
Question by:usslindstrom
    LVL 17

    Assisted Solution

    by:Brad Bouchard
    This sounds like a combo of DNS/permissions.  Have you added a non-domain-joined pc user group to be able to access the NAS?  I would try that, and also look for DNS settings on the device.
    LVL 5

    Author Comment

    Thanks for the suggestion to check...

    The non-domain PCs can resolve the name of the NAS fine.  I can ping it via name, as well as hit the web interface of the unit all by name resolution.

    You're probably 100% on the money with the "permissions" idea.  One caveat is, that since it's on the domain, the NAS grabs all of its users available to access the device from LDAP.  I was under the impression, that "Allow unsecured read access" made it so at least "read" access was available to everyone, including non-domain PCs.
    LVL 17

    Accepted Solution

    It probably does mean that read access is available to everyone, I just have always had trouble with NAS' permissions in scenarios like this.

    Look to ensure that you haven't forgot to add everyone, or another group, after you turned on Unsecured Read Access.
    LVL 5

    Author Closing Comment

    Thanks for the suggestion.

    Sorry about the late reply.  TON of other issues happening at work it always seems.

    On one of the factory permission resets of the device, it started to go into a loop with it's initial setup web-wizard, eventually erroring with 'cannot create user 'admin''.

    I've opened up a support ticket with Iomega on this issue (paid of course since it's out of warranty :( ) but have every hope that they'll be able to fix this little paperweight.

    Thanks for the ideas to try on this thing.

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