Remote Web Workplace; Certificates

Posted on 2012-09-13
Medium Priority
Last Modified: 2012-09-28
Using Small Business Server 2008 and am having trouble using Remote Web Workplace to connect to a computer. The remote user gets this error:

Secure Connection Failed
          An error occurred during a connection to www.xxxxxxxxxx.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

  The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

  Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Suggestions? Server doesn't have a security certificate ... might that be the problem. If so, we would prefer to avoid that expense so could the security requirements for the connection be toned down to permit the access without a certificate?
Question by:carlosab
LVL 78

Accepted Solution

Rob Williams earned 2000 total points
ID: 38397690
Though I am not familiar with that error you have to have a certificate to connect to computers through remote web workplace.  It can be a self signed certificate or you can buy a 3rd party certificate.  SBS creates a self signed certificate when you run the configure your internet wizard.  This can be copied and installed on any connecting PC from \\ServerName\Public\Public Downloads.  However it is a nuisance and will not work with most smartphones if using them for e-mail access. You can get a 3rd party certificate for $12.99 by clicking on the add in the following link. It also explains hoe to request the certificate and install.

Author Closing Comment

ID: 38444475
Advice correct

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