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Outlook Address book

Posted on 2012-09-13
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Last Modified: 2012-09-13
Hi,

I am using outlook 2010. as per normal if we send the email to new recipient one time.. when we try to next time if you enter name or email address it will remember and auto complete.. but now all the time i need to type the email address to send the email . I tried doing this..

please help me
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Question by:kbmsudha84
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by:apache09
ID: 38397535
In OUtlook go to
File>Options>Mail

Scroll down to Send Messages Section
At the bottom of the section place a tick next to
"Use Auto-COmplete List to suggest Names when typing.....""

OKay

THen try it
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by:kbmsudha84
ID: 38397560
Hi I did the above procedure.. but still the same....

Sudhakar
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apache09 earned 2000 total points
ID: 38397566
Is this a new install of Office 2010
Was it workign correctly beofre in this very same instance of outlook or another version or on another machine

How manay mailboxes do you have? Just one?

POssible your autocomplete may not be working correctly

If you dont have too many users in your auto complete list
In the same section above
you can use the clear auto complete cache

Note: When using clear auto compele cache
This deletes all of your auto complete / email address history
when this has run, you will need to build the list back up again by manually entering an email address in the To field, then sending the email
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Author Comment

by:kbmsudha84
ID: 38397575
Hi,

The user having problem last 3 months.. only on email address configured in that PC.
Let me try for clear the auto complete cache...
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by:apache09
ID: 38397583
Check with the user its okay first

If you tell them and they dont care go ahead

If theres an email tehy are trying to remember using auto compelte, then we need to look at something else first like NK2 Edit to find the missing email address the user may want

http://www.nirsoft.net/utils/outlook_nk2_edit.html
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