Outlook Address book

Posted on 2012-09-13
Last Modified: 2012-09-13

I am using outlook 2010. as per normal if we send the email to new recipient one time.. when we try to next time if you enter name or email address it will remember and auto complete.. but now all the time i need to type the email address to send the email . I tried doing this..

please help me
Question by:kbmsudha84
    LVL 47

    Expert Comment

    In OUtlook go to

    Scroll down to Send Messages Section
    At the bottom of the section place a tick next to
    "Use Auto-COmplete List to suggest Names when typing.....""


    THen try it

    Author Comment

    Hi I did the above procedure.. but still the same....

    LVL 47

    Accepted Solution

    Is this a new install of Office 2010
    Was it workign correctly beofre in this very same instance of outlook or another version or on another machine

    How manay mailboxes do you have? Just one?

    POssible your autocomplete may not be working correctly

    If you dont have too many users in your auto complete list
    In the same section above
    you can use the clear auto complete cache

    Note: When using clear auto compele cache
    This deletes all of your auto complete / email address history
    when this has run, you will need to build the list back up again by manually entering an email address in the To field, then sending the email

    Author Comment


    The user having problem last 3 months.. only on email address configured in that PC.
    Let me try for clear the auto complete cache...
    LVL 47

    Expert Comment

    Check with the user its okay first

    If you tell them and they dont care go ahead

    If theres an email tehy are trying to remember using auto compelte, then we need to look at something else first like NK2 Edit to find the missing email address the user may want

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