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WS08 R2: Print Spooler Crash

Posted on 2012-09-13
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Last Modified: 2012-09-17
Anybody encountered a print server crash, that is caused by one of the DLL (fxxfjqiu.dll) in the driver set for DOCUPRINT 340A?
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Question by:jayrbarrios
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Expert Comment

by:frabalcore
ID: 38402060
no with that dll, but with others....
I manage a print server 2008r2 with about 600 print queues, and the last weeks it makes me crazy.
A lot of spooler crashes due to some different DLLs, mostly of Xerox print processors.
A fix whom temporary fix the issue was changing the print processor to all the installed printers to winprint, making a replacing from registry key.
I'm still searching a perfect fix, to have no more restless nights...
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by:jayrbarrios
ID: 38403259
Thanks for the reply. Microsoft has even recommended to ask the vendor to fix the dll.
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frabalcore earned 1500 total points
ID: 38404520
Some time ago I ask the vendor to find a driver for an old printer compatible with 2008r2..they replied providing a link to a driver on their site..which I sayed that I had already tried it....in that case, they weren't so helpful.
have you opened a call to the vendor?
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by:jayrbarrios
ID: 38404567
Yes we did... that's also the recommendation from Microsoft. Thanks for your reply.
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