WS08 R2: Print Spooler Crash

Posted on 2012-09-13
Last Modified: 2012-09-17
Anybody encountered a print server crash, that is caused by one of the DLL (fxxfjqiu.dll) in the driver set for DOCUPRINT 340A?
Question by:jayrbarrios

    Expert Comment

    no with that dll, but with others....
    I manage a print server 2008r2 with about 600 print queues, and the last weeks it makes me crazy.
    A lot of spooler crashes due to some different DLLs, mostly of Xerox print processors.
    A fix whom temporary fix the issue was changing the print processor to all the installed printers to winprint, making a replacing from registry key.
    I'm still searching a perfect fix, to have no more restless nights...
    LVL 1

    Author Comment

    Thanks for the reply. Microsoft has even recommended to ask the vendor to fix the dll.

    Accepted Solution

    Some time ago I ask the vendor to find a driver for an old printer compatible with 2008r2..they replied providing a link to a driver on their site..which I sayed that I had already tried that case, they weren't so helpful.
    have you opened a call to the vendor?
    LVL 1

    Author Comment

    Yes we did... that's also the recommendation from Microsoft. Thanks for your reply.

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