We have deployed Office 2010 to all client machines (Windows 7 32 bit) on our network. We used the Office Customization Tool to create an Outlook profile PRF file which we store centrally in our NETLOGON share. Shortly after the roll out, we noticed an issue with the Outlook profile. To correct this, we created another profile, stored it in the NETLOGON share, then added a registry kick to our Office 2010 GPO which added the following key to the user's registry at logon:
Value Data: \\ourdomain.com\NETLOGON\outlookPRF2012.PRF
We've been testing this and, despite the fact that the registry entry is being added when the user logs on, Outlook is not loading that profile when run. I've used this method in the past and it has always worked a treat but I'm scratching my head over this one. It seems not to matter whether the user has a mandatory or roaming profile (we use both for various users), Outlook simply refuses to see the profile. When used in the past, Outlook would list both the old and new profiles, but would load the imported profile as the default. This is not happening here. Am I missing something? I've gone through the user's registry settings and have come across the following reg key that I suspect may be causing the issue:
Value Data: 0x00023a69 (146025)
I've searched all over the web and MS Technet but am unable to find a comprehensive list of Outlook registry settings (and absolutely nothing on this particular key). Is there anywhere that I can see such a list? Is anyone familiar with this key and its values?