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Helping_AlmacFlag for United States of America

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Outlook 2010 - Slow Response Reading Email

Windows 7 X64 - Office 2010 Professional

In Outlook I have a user who when they go to click within their inbox Outlook hangs. It eventually will open the email but after a good wait. Have tried recreating the user's mail profile and repairing Office. None of these have worked.

Please advise.
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Brian Harrington
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Are you running outlook in Cached or Live mode?  If you are running in cached it should be quicker as a copy of the mailbox is stored on the local drive.  In live, you are requesting the entire mailbox from the server on load.
Dear Helping_Almac,

How many pst files have been added to your outlook and what is their size ?

It happens basically because of the overlimit size of the outlook emails and pst files.

Also, look into this KB article and let us know the results.

http://support.microsoft.com/kb/2652320

joyofsharing
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apache09
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Thank you - this was actually an add-in that was deployed that was causing the issue.