Helping_Almac
asked on
Outlook 2010 - Slow Response Reading Email
Windows 7 X64 - Office 2010 Professional
In Outlook I have a user who when they go to click within their inbox Outlook hangs. It eventually will open the email but after a good wait. Have tried recreating the user's mail profile and repairing Office. None of these have worked.
Please advise.
In Outlook I have a user who when they go to click within their inbox Outlook hangs. It eventually will open the email but after a good wait. Have tried recreating the user's mail profile and repairing Office. None of these have worked.
Please advise.
Are you running outlook in Cached or Live mode? If you are running in cached it should be quicker as a copy of the mailbox is stored on the local drive. In live, you are requesting the entire mailbox from the server on load.
Dear Helping_Almac,
How many pst files have been added to your outlook and what is their size ?
It happens basically because of the overlimit size of the outlook emails and pst files.
Also, look into this KB article and let us know the results.
http://support.microsoft.com/kb/2652320
joyofsharing
How many pst files have been added to your outlook and what is their size ?
It happens basically because of the overlimit size of the outlook emails and pst files.
Also, look into this KB article and let us know the results.
http://support.microsoft.com/kb/2652320
joyofsharing
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Thank you - this was actually an add-in that was deployed that was causing the issue.