Windows XP will not boot, stuck in a loop
Posted on 2012-09-14
I am hoping someone can point in the right direction on this one.
I am at a customer who has an ancient computer. It is an old P4 2.4 ghz. Just a few days ago, I fist saw it and noticed that it was quite slow. Today, the customer updated it and decided to reboot it. I just arrived and it is stuck in a booting loop: it will get to the windows xp logo and and the green thing will go by maybe 30 times. Right when it seems to want to get into windows it basically reboots and the post screen comes up.
I first tried last known good config, hoping to magically undo any issues. No good. Then tried safe mode. Still stuck in the same loop.
Unfortunately, this pc has all his financial data on it. My customer really cannot afford to lose all his data. If only he hadn't rebooted it I would have made backups TODAY!
What should I do? Should I copy it using my sata/ide -> usb device, or maybe try a live cd to copy the data? Can I still boot nito it somehow? Any suggestions would be highly appreciated!