We are having a problem printing a specific word document to our Konica Minolta bizhub C203 printer from only one of our machines.
The printer is setup as a network printer
The computer is a Windows 7 64 bit system
The file size of the word document is 808kb (4 pages)
The word document is a fairly complex document (It is a filled out insurance claim form)
When we print the file from the computer and watch the printer status queue, it shows the size of the file to be over 96MB as it slowly gets sent to the printer.
(For example, after 2 minutes it will show 1mb/96mb, 5 min later it might be at 5mb/96mb). It seems to continue to grow, however we have to cancel it because we can't tie up the printer for hours at a time. (no one else can print while it is being sent)
All other documents, including word documents, print ok.
The printer vendor will not help because it prints fine from other systems and claim that it is an issue with the PC.
Things I have tried:
Power cycled everything - printer, computer, router
Removing and re-adding the printer
Uninstalling and re-installing the drivers
Tried PCL and PS drivers (all possible drivers available)
All spooling options (start printing after last page is spooled, start printing immediately, print directly to the printer)
Installing the printer on the server and sharing it out to this computer (document prints fine when copied and printed from the server)
Verified that there weren't files in windows\system32\spool\printers folder