migrating outlook contact categories

Posted on 2012-09-14
Last Modified: 2012-10-07
Hi, and thanks!

I have a client for whom I have moved (export/import) outlook contacts from an old XP with Office Outlook 2003 to a new Windows 7 with Office Outlook 2010.  The categories present on the old Outlook did not seem to transfer to the new 2010 Outlook, even though the contacts themselves moved.   The account is a POP3 account.  

If I instead replace the current (new) PST  file with the old one that originally contains the contacts, will the categories be intact in Office Outlook 2010?

Question by:mlitin
    LVL 21

    Expert Comment

    In Outlook 2003 and older the Master List of categories is located in the registry:
     HKEY_CURRENT_USER \ Software \ Microsoft \ Office\11.0 \ Outlook \ Categories

    In 2007 & 2010 they are stored in a pst-file.

    Here is a link that will help you as long as all the e-mails in 2007 are the ones from the server when the user was using 2003

    Author Comment

    Thanks for this.  It's not clear to me the example explains the email or contact categories.

    I'm not sure if you're referring to the categories which you can assign to an email, or categories which you can assign to a contact. I  need to re-establish the categories that were assigned to the contacts.

    Thanks for your response
    LVL 21

    Expert Comment

    Your Master List is your Master list for all your Objects.

    They should be there.
    If you open an e-mail or Contact you do not see the master list?

    Accepted Solution

    Hi, and thanks

    OK.  Here's the rub.

    I discovered after I was able to now boot  my client's crashed system that her email account was IMAP, and her contacts were highly categorized there (categories and distribution lists).

    So now I have the original 2003 OUTLOOK IMAP PST file.  

    Can I simply create a new IMAP account in the 2010 Outlook and then assign it to use the PST file from 2003?  And will it maintain the categorized and distribution lists from her old account?  Or would I use the process from the link you provided above the re-establish the contacts categories?

    Thanks tons.
    LVL 21

    Assisted Solution

    I recommend just doing an import to a brand new  PST.

    File > Import and Export >  Import from other programs > Personal Folder File

    Author Comment

    Cool.  Thanks lots.

    I'll let you know how it goes.

    Author Closing Comment

    Hi yo_bee

    After clarifying (again) with my client, I replaced her IMAP account with a POP account, which will allow her a more consistent experience on her PC.  

    Thanks for all you help.  Appreciated.

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