Aladdin eToken Installation - Virtual Card Reader Issues
Posted on 2012-09-14
I'm having a strange issue. I have a Dell Latitude E5400 laptop, with a fresh install of Windows 7 Pro 64-bit. I've installed the eToken 5.1 SP1 64-bit software, rebooted and plugged in the eToken fob. The actual token driver installs, but no red light. After some diagnosis, I see that the virtual card reader drivers are not present. I have uninstalled and re-installed the eToken software, and tried multiple eToken fobs.
Could anyone out there lend a hand, I need to get this laptop to the customer next week. Thanks for the help!