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The OS on my HP6500Plus printer hangs every few hours, requiring printer restart.

This simple to describe and very annoying.
This is not at all due to my PC. It happens even without a PC.



Jeff
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Jeff swicegood
Asked:
Jeff swicegood
1 Solution
 
AliQahtaniCommented:
Hi Jeff,

try to reset the printer to the factory setting  and see it the problem will go a way or not.
below a YouTube link in how to reset your printer
http://www.youtube.com/watch?v=31TbWMrTaFk
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nobusCommented:
it looks like a bad, or dying printer
in that case, have it serviced, or repalced
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Jeff swicegoodTechnicianAuthor Commented:
I'm sorry, I had it backward. it seems to hang ONLY when the PC is plugged in. The PC is running Kubuntu 12.04 OS. So far I have only had it connected by USB. I will test it on wireless rather than USB. I will also do the reset.

@nobus: Let's try a few thing before I give up on it.
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nobusCommented:
this looks quite different --> it seems to hang ONLY when the PC is plugged in
now the PC is the cause
i am not familiar with kubuntu, so ican't help more here, sorry
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Jackie ManCommented:
which HPLIP printer driver you have installed?
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nobusCommented:
is there any setting for power options on USB ?  that can cause it
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Jeff swicegoodTechnicianAuthor Commented:
Thanks for your help, but it seems to be working wirelessly with no problems, which is an acceptable workaround for me.
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Jeff swicegoodTechnicianAuthor Commented:
I works as a workaround.
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