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Microsoft Cloud Pen

Microsoft promotional representatives gifted me with a retractable ballpoint ink pen at a Microsoft cloud computing event.  I can confirm that it's a Microsoft product because it was released before it worked completely.

The top won't stay screwed on and the pen only writes 50% of what my hand is expressing.

It features a fat black grip, a metallic-purple top half, and white lettering "Microsoft (R) http://bit.ly.privateclouddownload."

I'm writing to request a hotfix.  With the proper modifications it should provide 90 days of uninterrupted use prior to the warranty running out.  Thanks in advance.
-Ken
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kengreg
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kengreg
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mark_harris231Commented:
Link doesn't work.  Is there some electronic component to this device, or is it just a promotional ball point pen?  What is is supposed to do?

To be frank, this post appears to be largely disingenious, and more of commentary on your opinion of Microsoft.  What is your question?  Experts on this forum are not going to be able to assist with physical design issues ("top won't stay screwed on").  Nor, if this pen does contain some type of electonics, will they be able to provide "hotfix" code for a device with an unknown code base.  It's unlikely that it would be end-user programmable in any event.

If, as you indicate, this is under warranty, I would recommend you take up your issues with the mfg (which BTW, I seriously doubt is Microsoft).  This might be problematic for you in that you didn't actually "buy" the pen.
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kengregAuthor Commented:
Yes, my post is a commentary.  I was documenting a password from a customer, and the customer saw that my Microsoft pen only wrote half of what I attempted.  I had to take a charity pen from the customer.  

Note to vendors: represent your products well.  If you put a URL on a promotional item it should be valid for more than a few days.  Note to professionals: freebies aren't worth the risk, despite attractive logos.
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mark_harris231Commented:
Ken - I agree FULLY with the sentiment.  Perception is a very powerful influence and sometimes seemingly minor details can have a profound impact.

With regard to the password issue, I suspect you inadvertently toggled the "Show Password" setting while writing.  This is a feature, not a bug.  ;)

As a suggestion, however, maybe this type of discussion would be better classified in the Lounge area or as a EE blog post?
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kengregAuthor Commented:
Mark,
After all this time I'm glad to hear that there is a lounge on EE.  It never occurred to me to look.  I'll make good use of it.

BTW, I missed a forward slash above
http://bit.ly/prvateclouddownload

In all fairness to Microsoft's technical evangelists, this is relatively easy to find.
http://technet.microsoft.com/en-us/evalcenter/hh505660.aspx

Respectfully,
-Ken
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