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Forwarding of mail to external address does not work

Im administrating an old SBS2003. Some of the users wants their corporate email to get forwarded to an external email address.
To accomplish this i set up a contact and mail enable this with the external mail address as primary address.
Then i use delivery option under the user to forward the corporate mail.
I have done this several times in the past but for some reason this is not working with this server.
Any suggestions?
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Thank you for your input.
Trace it??
I can verify that the external address is working perfectly by itself
sorry, typo - Meant "Do you see any trace"
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Dear Experts.

This is still not working!
I assume, that re-disabling the "Automatic forwarding" is only a security issue?

There is NO sign of the cause (or the problem) in the Event Viewer.
Mails just simpli disappear???

I have tried with several contacts and this seems to be an overall problem???
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ASKER

OK I have some very important information here!
I have found out that this problem is only for external senders.
All users within the domain who send mail to the address is forwarded to the external address.

I think this is some kind of relaying issue!
Nothing has changed from the comment I made earlier - you need to look at message tracking to see what Exchange is doing with the message. If the message is going through Exchange then the problem is with the remote server, probably for the reason I gave above.

This is NOT a relaying issue, as contact forwarding is not a relaying setting, and enable automatic forwarding is for rules in Outlook and does not need to be enabled (you shouldn't allow automatic forwarding in Outlook, as users are stupid and it is just a matter of time before someone configures a loop).

Simon.