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VMWARE converter 5.1 crashes and 4.1 errors out with "invalid fault"

Posted on 2012-09-16
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Last Modified: 2012-09-18
I am attempting to convert a 2008 R2 to a VM ,

the converter 5.1 will crash when i attempt to log in so i installed 4.1 and get the invalid fault error

where can i get more info from logs on this issue

this happends with all 4 servers that i am attempting to convert!
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Question by:NAMEWITHELD12
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    by:Andrew Hancock (VMware vExpert / EE MVE)
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    Author Comment

    by:NAMEWITHELD12
    Here's a bit more info...

    Physical server info: 4 servers are running Windows 2008 R2 SP1, 1 test workstation, Windows 7 Pro SP1

    when using 5.0 converter (on both physical platforms):
    - after I enter the IP, username, and password for the ESXi 5.1 intended host, I get "Converter Standalone appliation has stopped working", the problem details are:
    Prob Event Name: appcrash
    App name: converter.exe
    App version: 8.0.0.11006
    Fault Module Name: converter-logic.dll
    Exception code: c0000005

    when using 4.3 converter (on both physical platforms):
    - I get all the way through specifying all the details of the physical system, no red Xs on any of the options, all seems well...then I click finish and I get "invalid fault".  The converter log has these details:

    [ADS] GetTokenInformation failed: 1312
    [04836 error 'App'] Found dangling SSL error: [0]

    I've added local host entries for the intended host ESXi 5.1 system, and the firewall is off on the physical system I'm trying to convert.

    I'd prefer to make the latest version of converter work with the latest version of ESXi, but not having any luck :(
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    Accepted Solution

    by:
    Found dangling SSL error:  is in most conversion logs, this is not the issue.


    At present there are some issues with converter and ESXi 5.1.

    Have you installed Converter on the machine to be converted, and are you sending the conversion to the ESXi host or vCenter server?
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    Author Comment

    by:NAMEWITHELD12
    The converter is installed on the machines to be converted -- at present, I have no issues downgrading the host from 5.1 to an earlier version that's known good, if that's the next step?  It's not really hosting anything at the moment...
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    Assisted Solution

    by:Andrew Hancock (VMware vExpert / EE MVE)
    with the number of ESXi 5.1 bugs, flooding in at present, I would not recommend, an upgrade at present.....
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    Author Comment

    by:NAMEWITHELD12
    Ok...this was a fresh install, new player in the VMware game myself :)  What latest version is suggested?
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    Assisted Solution

    by:Andrew Hancock (VMware vExpert / EE MVE)
    5.0 Build 768111

    5.1 is a little fresh, only released last week!
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    Author Comment

    by:NAMEWITHELD12
    we tryied it both ways installing the vm converter on the source servers and on the same server that is running vcenter

    it still fails it looks like we are going to have to try to downgrade the eSXi 5.1 to 5.0


    thanks for all the help !
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    Author Closing Comment

    by:NAMEWITHELD12
    Version 5.0 ESXi coupled with the 5.0 converter did the trick!
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    LVL 116

    Expert Comment

    by:Andrew Hancock (VMware vExpert / EE MVE)
    Yes, ESXi 5.1 has a few issues!
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