Sending to secondary email addresses
Posted on 2012-09-16
Is there a way to publish secondary email addresses in the GAL ?
We have a Relet department which has 5 different contact email addresses: void, voidaccounts, relet, reletinvoices & Voidmanage @company.com. Currently we give users in the department access to these email accounts and they add them to the folder list in Outlook. They would now like them all amalgamating in to one mailbox so they only have the one additional in their folder list but to let people keep sending to the original addresses.
So, I created a new email account "Department@company.com" and added previous addresses as secondary email addresses and thought job done.
However they now want the emails to go in to seperate folders automatically depending on which of the secondary email addresses is used. Initially thought I could create a simple rule to run on the TO: field in the inbox but Exchange auto changes the name in the To: box to the primary address i.e. if sending to email@example.com it changes to Department@company.com in the Outlook Inbox. Users who send to the five previous mailbox addresses are also complaining that the names are no longer in the GAL, only firstname.lastname@example.org. Is there a way to publish the secondary email addresses in the GAL and retain the original address they typed in or am I back to using five different accounts.
Thanks - apologies if a bit confusing.