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Outlook 2007/2010 and Exchange 2003 server

I have my exchange 2003 sp2 server and clients with outlook 2007/2010 are receiving mails after two minutes or later. The same comes to blackberry very soon but after a while it comes to outlook whereas outlook 2003 clients are receiving mails instantly.

I changed the options in 2007/2010 the interval to send/receive mails. It is set to 1 minute.

How to resolve this issue

Manpreet SIngh Khatra

Check if you create the same Ol2k7 or Ol2k10 users profile on Ol2k3 does that works fine ... if so maybe you can try to apply updates and check or try disabling Addons and check.

- Rancy

Pete Long

Take the newer versions of Outlook out of cached mode

kurajesh

ASKER

i had done disabled cached mode and updated ms-0ffice as well. but the issue is there.

it works fine in outlook 2003 version.

Manpreet SIngh Khatra

Did you try to use Outlook in safe mode is there some kind of Add or something as ideally nothing such should happen.

- Rancy

kurajesh

ASKER

no outlokk was opened in normal mode only.

what i noted was the mails come quickly in blackberry device whereas it takes time to reach outlook, since it comes in bb fast exchange server is having no issues.

Manpreet SIngh Khatra

I agree .... not sure if this is happening to all Users

Did you try with Online mode and check as its a direct communication with the server and does not stores anything locally ?
What is the Size of the Mailbox Database and its free space ?

- Rancy

kurajesh

ASKER

the mails are stored as pst locally. also free space is 45gb.

Manpreet SIngh Khatra

Sorry if the Outlook is cache mode the data would be in OST .

Size of Database and White space in the database ?

- Rancy

kurajesh

ASKER

will have to try again , will update

Manpreet SIngh Khatra

Please let know how it all goes :)

- Rancy

kurajesh

ASKER