Outlook 2007/2010 and Exchange 2003 server

I have my exchange 2003 sp2 server and clients with outlook 2007/2010 are receiving mails after two minutes or later. The same comes to blackberry very soon but after a while it comes to outlook whereas outlook 2003 clients are receiving mails instantly.

I changed the options in 2007/2010 the interval to send/receive mails. It is set to 1 minute.


How to resolve this issue
LVL 1
kurajeshSenior Systems AnalystAsked:
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What is the size of PST ?
And are you saying you have a rule to send a copy to PST ?
Did you try to re-create the Outlook profile ?

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Check if you create the same Ol2k7 or Ol2k10 users profile on Ol2k3 does that works fine ... if so maybe you can try to apply updates and check or try disabling Addons and check.

- Rancy
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Pete LongTechnical ConsultantCommented:
Take the newer versions of Outlook out of cached mode
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kurajeshSenior Systems AnalystAuthor Commented:
i had done disabled cached mode and updated ms-0ffice as well.  but the issue is there.

it works fine in outlook 2003 version.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Did you try to use Outlook in safe mode is there some kind of Add or something as ideally nothing such should happen.

- Rancy
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kurajeshSenior Systems AnalystAuthor Commented:
no outlokk was opened in normal mode only.

what i noted was the mails come quickly in blackberry device whereas it takes time to reach outlook, since it comes in bb fast exchange server is having no issues.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I agree .... not sure if this is happening to all Users

Did you try with Online mode and check as its a direct communication with the server and does not stores anything locally ?
What is the Size of the Mailbox Database and its free space ?

- Rancy
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kurajeshSenior Systems AnalystAuthor Commented:
the mails are stored as pst locally. also free space is 45gb.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Sorry if the Outlook is cache mode the data would be in OST .

Size of Database and White space in the database ?

- Rancy
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kurajeshSenior Systems AnalystAuthor Commented:
will have to try again , will update
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Please let know how it all goes :)

- Rancy
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kurajeshSenior Systems AnalystAuthor Commented:
it is still the same, i can see the mail in inbox (mailbox) but it comes to inbox (pst ) quite later
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kurajeshSenior Systems AnalystAuthor Commented:
after recreating the profile it is ok, thanks a lot rancy
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