johnbrns
asked on
Troubleshoot WDSmartware Back-up Software for Western Digital MyBook Essentials 2T External Drive
Unfortunately, I've misplaced my original install CD. From the WD website I downloaded and installed the latest WDSmartware version, then (as per instructions) rebooted. But the software does not give me access to either the Backup or Retrieve tabs. Have tried reinstalling the software 3 times now with same result each time. Help please...thanks.
ASKER
yes, the drive works fine--i can easily drag and drop. but the wdsmartware software simply doesnt allow backup/retrieval. those two tabs are inactive!
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you can also test with another (free) backup softw like synckback :
http://www.2brightsparks.com/welcome/backup/freeware.html?source=adwords&campaign=syncback-name-search&adgroup=syncback&ad=008&gclid=CKig1syFvLICFUELfAodf3wAnQ