Troubleshoot WDSmartware Back-up Software for Western Digital MyBook Essentials 2T External Drive
Posted on 2012-09-16
Unfortunately, I've misplaced my original install CD. From the WD website I downloaded and installed the latest WDSmartware version, then (as per instructions) rebooted. But the software does not give me access to either the Backup or Retrieve tabs. Have tried reinstalling the software 3 times now with same result each time. Help please...thanks.