When email is redirected by a rule to a custom folder in outlook it does not notify on the Blackberry. It will notify if the message simply goes onto the users inbox. We are using Blackberry Enterprise Server Express 5.03 with version 7.0 on the devices. blackberry button /options /email settings does NOT exist which seems to be the only solution out there. Right clicking on the user in BES gives not folder redirection option.
Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention. Check out this how-to article for more information.