I have been looking around the web for a Call center module for Magento which allows call center staff to place orders via the telephone.
I would like something that is dynamic as I would need to log the ID's for each number used for each product...
For example, if a customer called 12345-678 I would need to populate the call center page with products matching that number and a call script... VERY COMPLEX!!!
Has anyone come across this before?