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installing a printer in windows 7 xp vitural mode

Posted on 2012-09-17
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Last Modified: 2012-09-24
Running windows 7 in 32 and 64 bit with Windosw xp vitural mode. Having problems getting a windoows priinted driver to install in the xp mode. Example wit the hp printer driver I'm trying to install it needs 32 color and the xp vitural mode only supports 16 color.

Has anyone came up with a workaround for this problem.

Thanks
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Question by:needhelpfast569
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Expert Comment

by:Davis McCarn
ID: 38409057
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Author Comment

by:needhelpfast569
ID: 38410337
HI Davis,

That was great but it only increased the colors to 24 bit and I need 32 bit to install my printer as a minimun. This is the closest I have gotten so far. Any idea how I can get the colors to 32 bit?

Rick
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Expert Comment

by:Davis McCarn
ID: 38410516
Do it again; but, set it to Client Compatible which should let you do 32 bit.
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Author Comment

by:needhelpfast569
ID: 38410599
Hi Davis,

I set it to Client Compatible the first time since I did not see 32 bit. Hoping that was the case.

I will go back and check it again.

Rick
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Author Comment

by:needhelpfast569
ID: 38410725
HI Davis,

Went back and it was set for Client Compatible. Was reading the the help and MS says the highest for the color is 24 bit.

Rick
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LVL 44

Expert Comment

by:Davis McCarn
ID: 38411148
What model is the HP and what error do you get trying to install it?
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Author Comment

by:needhelpfast569
ID: 38411402
Hi Davis,

HP Deskjet 6940, Trying to install a xp driver. The error shows up during the install saying that the driver requires 32 bit color as a default. Trie d other drivers but no luck.

Rick
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LVL 44

Expert Comment

by:Davis McCarn
ID: 38413448
I did some more research and we're both off base.  XP Mode inherits the printer from the host O/S.  HP says the drivers are built into 7 so all you  should need to do is to plug the printer in (USB), let 7 install the drivers, and it should appear in the XP session.  If it doesn't, there is an incompatability and we're scr*wed.
The only other possible issue is if you have it plugged into a USB3 port;  XP mode doesn't support them.
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Accepted Solution

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needhelpfast569 earned 0 total points
ID: 38414470
Hey Davis,

Well success finally

I do have the printer attached to this computer running Win 7 32 bit. The printer is installed on the Win 7 side and works great. And when you look at  the xp window and check the USB dropdown you see the Deskjet 6940 series and if I attach it it tries to load the drivers. I set it for the auto search to look for drivers and I had found the original driver disk. After a few hours of screwing with it the drivers finall installed. And printed!!!!!!!

Thanks for your help. I'm going to put together a support documet of mt users.
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Author Comment

by:needhelpfast569
ID: 38414476
Thanks for the experts response
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Author Closing Comment

by:needhelpfast569
ID: 38427978
The printer is running.
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