Link to home
Start Free TrialLog in
Avatar of needhelpfast569
needhelpfast569

asked on

installing a printer in windows 7 xp vitural mode

Running windows 7 in 32 and 64 bit with Windosw xp vitural mode. Having problems getting a windoows priinted driver to install in the xp mode. Example wit the hp printer driver I'm trying to install it needs 32 color and the xp vitural mode only supports 16 color.

Has anyone came up with a workaround for this problem.

Thanks
Avatar of Davis McCarn
Davis McCarn
Flag of United States of America image

Avatar of needhelpfast569
needhelpfast569

ASKER

HI Davis,

That was great but it only increased the colors to 24 bit and I need 32 bit to install my printer as a minimun. This is the closest I have gotten so far. Any idea how I can get the colors to 32 bit?

Rick
Do it again; but, set it to Client Compatible which should let you do 32 bit.
Hi Davis,

I set it to Client Compatible the first time since I did not see 32 bit. Hoping that was the case.

I will go back and check it again.

Rick
HI Davis,

Went back and it was set for Client Compatible. Was reading the the help and MS says the highest for the color is 24 bit.

Rick
What model is the HP and what error do you get trying to install it?
Hi Davis,

HP Deskjet 6940, Trying to install a xp driver. The error shows up during the install saying that the driver requires 32 bit color as a default. Trie d other drivers but no luck.

Rick
I did some more research and we're both off base.  XP Mode inherits the printer from the host O/S.  HP says the drivers are built into 7 so all you  should need to do is to plug the printer in (USB), let 7 install the drivers, and it should appear in the XP session.  If it doesn't, there is an incompatability and we're scr*wed.
The only other possible issue is if you have it plugged into a USB3 port;  XP mode doesn't support them.
ASKER CERTIFIED SOLUTION
Avatar of needhelpfast569
needhelpfast569

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks for the experts response
The printer is running.