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Outlook Autodiscover and Exchange 2007 - Single User Autodiscover Pointing to Wrong Domain

Posted on 2012-09-17
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Last Modified: 2012-09-26
User was: userbeet@domainname.com

User became married and is now usercarrot@domainname.com

User was identically changed to usercarrot@domainnamegroup.com where domainnamegroup.com is a domain name we utilize for our website, but is not an accepted domain within Exchange and is not hosted within our internal DNS either.

After user received indication that contacts were receiving NDRs on replying to her email, we noticed the error and made the update to usercarrot@domainname.com for her default reply-to.

However, now when starting Outlook, user receives a certificate warning for autodiscover.domainnamegroup.com

I've checked all settings, deleted .ost, etc. and cannot figure out why autodiscover is still using this domain name?
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Question by:Tercestisi
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Expert Comment

by:Simon Butler (Sembee)
ID: 38407098
Does the problem follow the user to another machine?

Simon.
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Author Comment

by:Tercestisi
ID: 38407380
Just tested launching her profile via a terminal server and no, it does not happen.
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Simon Butler (Sembee) earned 2000 total points
ID: 38407468
In that case it is either a corrupt Windows or Outlook profile. I would start with recreating the Outlook profile. Use the Mail control panel applet to remove the old profile and then create a new one.

If that doesn't work then it will have to be a new Windows profile.

Simon.
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