Windows Mobile Attachment Problems

Posted on 2012-09-17
Medium Priority
Last Modified: 2014-11-12
Hello Experts,

I am having continued problems with my Windows MObile (7.5) device.  I want to use this to edit Word documents but any time I get sent a DOCX attachment my phone either fails to download the file (no matter how small) or tells me it's damaged and can't be opened.  I am running Exchange 2003 and the sync is all fine and works well....it's literally just the attachments that seem to be causing a problem.

Many thanks in advance

Question by:computer_says_no
1 Comment
LVL 35

Accepted Solution

Cris Hanna earned 1500 total points
ID: 38409100
this is a very common problem with Windows Phone after applying the "Mango" update.  I have same issue.  There's no update, fix etc...I've spoken to folks at MS.  if back out of the mail message after trying to open the attachment and do a manual sync, you will be able to open the attachment

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Headphone jack broken? Do you notice the picture quality is better on a different device? If your Samsung Galaxy Note 3 is giving you headaches, this guide will run down a list of things you can do to improve its lifespan.   Phone Will Not Turn O…
Once again I push the limits of my phone.  An introduction to the Android Google Now Launcher.
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
Is your data getting by on basic protection measures? In today’s climate of debilitating malware and ransomware—like WannaCry—that may not be enough. You need to establish more than basics, like a recovery plan that protects both data and endpoints.…
Suggested Courses

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question