SBS 2003/Acronis freezing

Posted on 2012-09-17
Last Modified: 2016-05-01
We have three SBS 2003 servers at three different clients.

All servers use Acronis for backup. We backup to a set of 5 USB hard drives. The hard drives are changed every night.

The problem we have is that every few days when we swap he external hard drives, the whole server freezes and loses connectivity.

We usually have to reboot the server. This happens at each client site,

Any ideas?
Question by:carrgater31
    LVL 37

    Expert Comment

    by:Gerwin Jansen
    What filesystem do you have on the external drives and how do you connect / disconnect them?

    Author Comment

    I believe they still have FAT from when they were shipped

    The drives are disconnected using "safely remove device"
    LVL 37

    Expert Comment

    by:Gerwin Jansen
    FAT should not give you any trouble, can you check with the drive's properties, policies whether it's set for Quick Removal or Better Performance? You should have Quick Removal as it uses no caching features, your backup process will not gain anything from Better Performance btw.
    LVL 17

    Expert Comment

    After you remove the drive using "Safely remove devices" do you delete the drive under the personal folder in Acronis? In Acronis under Vaults go to Personal after you physically removed the drive select "Delete" you will be asked to keep the archives and choose "Keep". Go back to Personal Vault and choose "Create" after you connect the new USB drive and create the new vault name you'll match the two together.

    I had something simular with Acronis to what you're experiencing which doesn't happen on SBS2008, 2008R2, or above. I've also spent some time with them trying to find a solution and the above is all that worked for me.  Good luck.
    LVL 14

    Accepted Solution

    First of all if the backup size is greater than 2GB i would recommend FAT
    you must use NTFS
    Why dont you have a NAS and save yourself from the headache of changing them daily
    Further if not properly disconnected the harddrive may go corrupt resulting in loosing everything in the harddisk

    Author Comment

    We formatted all the drives and this seems to have resolved it.
    LVL 16

    Expert Comment

    by:R. Andrew Koffron
    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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