SBS 2003/Acronis freezing
We have three SBS 2003 servers at three different clients.
All servers use Acronis for backup. We backup to a set of 5 USB hard drives. The hard drives are changed every night.
The problem we have is that every few days when we swap he external hard drives, the whole server freezes and loses connectivity.
We usually have to reboot the server. This happens at each client site,
Any ideas?
All servers use Acronis for backup. We backup to a set of 5 USB hard drives. The hard drives are changed every night.
The problem we have is that every few days when we swap he external hard drives, the whole server freezes and loses connectivity.
We usually have to reboot the server. This happens at each client site,
Any ideas?
Gerwin Jansen
What filesystem do you have on the external drives and how do you connect / disconnect them?
ASKER
I believe they still have FAT from when they were shipped
The drives are disconnected using "safely remove device"
The drives are disconnected using "safely remove device"
FAT should not give you any trouble, can you check with the drive's properties, policies whether it's set for Quick Removal or Better Performance? You should have Quick Removal as it uses no caching features, your backup process will not gain anything from Better Performance btw.
After you remove the drive using "Safely remove devices" do you delete the drive under the personal folder in Acronis? In Acronis under Vaults go to Personal after you physically removed the drive select "Delete" you will be asked to keep the archives and choose "Keep". Go back to Personal Vault and choose "Create" after you connect the new USB drive and create the new vault name you'll match the two together.
I had something simular with Acronis to what you're experiencing which doesn't happen on SBS2008, 2008R2, or above. I've also spent some time with them trying to find a solution and the above is all that worked for me. Good luck.
I had something simular with Acronis to what you're experiencing which doesn't happen on SBS2008, 2008R2, or above. I've also spent some time with them trying to find a solution and the above is all that worked for me. Good luck.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
We formatted all the drives and this seems to have resolved it.
Thanks
Thanks
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.