craigaddison
asked on
Laptop Keys No Always Working
Hi,
I have a laptop that has keys that will sporadically work & then not work.
e.g. When writing a Word doc or an email some of the letters will not type. It isn't a specific letter/key either. It is a Win7 laptop & there hasn't been any spillages or physical damage, & I have changed the keyboard settings (repeat delay/rate etc...) in the control panel, but no joy.
Has anyone have any ideas as to what is the problem?
I have a laptop that has keys that will sporadically work & then not work.
e.g. When writing a Word doc or an email some of the letters will not type. It isn't a specific letter/key either. It is a Win7 laptop & there hasn't been any spillages or physical damage, & I have changed the keyboard settings (repeat delay/rate etc...) in the control panel, but no joy.
Has anyone have any ideas as to what is the problem?
Can you try an external (USB) keyboard instead and see if that has the same issue? If not then it's probably hardware related.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
It just misses a few letters here and there (1 every 10 or so), no hanging or stopping.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I will try ext keyboard tomorrow & update with the results.
ASKER
Laptop works fine with external keyboard. All keys register no matter how fast I type.
Ok, then something must be wrong with your laptop's internal keyboard/hardware. Do you still have warranty on your laptop? If so, you could take it back to the store for repair. If you don't have warranty, a local computer shop may help you in checking (internal) cabling (or do this yourself if you're handy enough).
ASKER
Is it definitely hardware related?
Do you still have warranty? Of course there is no way to be 100% sure but since the external KB is working fine I'd have the hardware (internal kb / connector etc.) checked. In canse you have warranty, just take it back, if not I'd go to a local computer shop.
ASKER
I don't need a computer shop, I can pull it apart myself. I just didn't want to go down that route unless absolutely necessary.
Thanks for the replies.
Thanks for the replies.
ASKER
Thanks.