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Outlook Hanging and then opening
I am having a issue with Outlook 2010. When I open it, it opens and I can work for about 30 seconds then, it hangs for about 2 mins and is fine for the rest of the time I am using it. But if I close it and reopen the process will happen again. I am using small business server 11 with exchange server and the network connection is to the exchange server is good. I did notice that outlook is running in exchange cached mode. Also this is a fresh windows 7 and office 2010 with all the service packs install for both products. I have tried to disable the addons but this does seem to be the issues. Any other items to try?
ASKER
No antivirus is installed yet so that cant be it. I will try disabling cache mode.
Try these :
Run Outlook in safe mode and check whether issue persists or not (Outlook.exe /safe).
Try repairing .pst file
Run /resetnavpane.
Incase if the issue still persists run Office 2010 repair
You can also delete your profile in registry and recreate new one :
HKEY_CURRENT_USER\Software
Messaging Subsystem\ Profiles
Run Outlook in safe mode and check whether issue persists or not (Outlook.exe /safe).
Try repairing .pst file
Run /resetnavpane.
Incase if the issue still persists run Office 2010 repair
You can also delete your profile in registry and recreate new one :
HKEY_CURRENT_USER\Software
Messaging Subsystem\ Profiles
ASKER
I disable the cache mode and I am getting the same results. Still hanging for a minute or 2 and then its fine.
SOLUTION
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ASKER
I review the mailbox and there are 3000 items in the inbox which is not close to what the article is referring to so I dont think this is it. Plus outlook launches and I can work and move around inside outlook for about 30 seconds before it begins the hang process
1. Check the event logs.
2. Turn off indexing.
3. Recreate Outlook profile.
4. Install MS Office SP1
2. Turn off indexing.
3. Recreate Outlook profile.
4. Install MS Office SP1
- Uninstall Office
- Delete content in folder C:\Users\user\AppData\Loca
- in above folder leave .pst files alone, don't delete
- restart computer
- install office, configure and test
- I prefer to use Outlook in cache mode.
- Delete content in folder C:\Users\user\AppData\Loca
- in above folder leave .pst files alone, don't delete
- restart computer
- install office, configure and test
- I prefer to use Outlook in cache mode.
SOLUTION
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you could export to pst delete from Exchange then test Outlook
ASKER CERTIFIED SOLUTION
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Points are cheap and we did give you the hints you needed to solve the problem, so I'm not sure why you would close the question without rewarding the answers that helped. After all, your problem is now solved and we put a lot of effort into it.
ASKER
I figured it out myself with the hint from a users post on the issue
It could also be your antivirus software slowing you down, or any third party spam software that you might have installed.