Unable to delete the snapshot or VM(Delete from Disk)

Posted on 2012-09-18
Last Modified: 2013-06-09
Hello Experts,

   I am planning to delete the snapshot of a powered off VM (Not sure I can do it when it is powered off) . When I try to remove the snapshot it throws me an error message - "A General System Error Occured:Invalid Fault".

  Even I tried deleting the VM from the Host (delete from disk) , Now I get "The operation is not allowed in the current state".

 Neither I am able to delete the snapshot nor delete the VM  ,  what is wrong here.

 I checked , there are no CD/DVD Rom connected to the VM. Its only powered off.

How to resolve this?


Question by:Prashant Girennavar
    LVL 116

    Accepted Solution

    You can delete snapshots when a VM is ON or OFF.

    See my EE Article

    HOW TO: VMware Snapshots :- Be Patient

    You cannot delete the Snapshot possibly because another task is occuring on the VM.

    1. Restart VMware vCenter Server Service if applicable
    2. Login to ESXi console and Restart Network Management Agents
    3. Otherwise restart the Server (cold power off)
    LVL 8

    Expert Comment

    try to restart the service mgmt-vmware restart as well as vmware agent
    before doing mind these steps
    1.Ensure that the Virtual machine startup / shutdown with host feature is disabled before this step ( refer this

    in moment of restart you will get two error, and after stable the vc center screen
    try to delete snap shot now.

    revert back please

    Expert Comment


    You can also check the following:
    - check the file permissions/attributes
    - check that the users have enough rights to perform the operation
    - Verify if there are no problems with the file system by performing a disk check on your hard drives. Note: You can also try to create a test VM and try to delete with same storage as the problematic VM

    LVL 8

    Expert Comment

    LVL 10

    Author Comment

    by:Prashant Girennavar
    I will try your resoultions and get back to you soon.



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