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Dvd Drive not accessible incorrect function

I've a server with window 2003 std sp2.

Recently the dvdrom was unable to read the disc insert to it.

It will display error F:\not accessible. incorrect function.

I tried to update the driver. After several retry, the dvd/cd-rom drive in the hardware manager was gone.

Any resolution to this problem?
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sweehan
Asked:
sweehan
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1 Solution
 
rindiCommented:
Check if the drive is bad, if it is, just replace it. Usually you can test that by trying to boot the server from the drive using a bootable CD or DVD (or better test it with both, as the CD part uses a different laser than the DVD part). If you can't boot from the drive, then it has failed and you need to replace it.
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David Johnson, CD, MVPOwnerCommented:
Try this Fixit from Microsoft http://support.microsoft.com/kb/314060
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sweehanAuthor Commented:
I cannot reboot the server because its a production server. I'll try Fixit from microsoft
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rindiCommented:
Or if the drive is bad attach an external USB drive to it.
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sweehanAuthor Commented:
Sorry about the late reply. The internal drive confirm faulty. Already replace new one.
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sweehanAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for sweehan's comment #a38480217

for the following reason:

After checking the registry and the hardware. I've replace with another internal disc drive and it was able to detect the disc drive and working properly
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rindiCommented:
That means my answer was correct and you should accept that.
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