<div>
when you click on activate under enterprise activation<br />
<br />
what do you have......... <br />
does it only show &quot;contacting server&quot;<br />
or do you have an error message?<br />
<br />
The most important, check if the phone is provisioned in BB network..........
</div>


when you click on activate under enterprise activation

what do you have.........
does it only show "contacting server"
or do you have an error message?

The most important, check if the phone is provisioned in BB network..........

<div>
It is provisioned, it's giving a message that It's unable to connect to the blackberry server but again, all the other phones do fine in the same office and it has perfect 4g and wifi signal.<br />
<br />
THanks
</div>


It is provisioned, it's giving a message that It's unable to connect to the blackberry server but again, all the other phones do fine in the same office and it has perfect 4g and wifi signal.

THanks

<div>
change the connection from 4G/3G to 2G and run the enterprise activation.
</div>


change the connection from 4G/3G to 2G and run the enterprise activation.

<div>
Have you tried removing the battery and SIM card and putting it back together to do a &quot;cold boot&quot;?<br />
<br />
I've had this fix quite a few blackberry connectivity issues.
</div>


Have you tried removing the battery and SIM card and putting it back together to do a "cold boot"?

I've had this fix quite a few blackberry connectivity issues.

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<div class="content wysiwyg-content">
I have 1 blackberry on T-Mobile that wont contact the BES that is hosted through Office 365. Office 365 doesn't report any service health issues. I have defined a new activation password and tried to reconnect the device. I've also deleted the user on the BES server and recreated it with a new password. No luck.<br />
<br />
This started happening in the early morning and was working and then suddenly dropped.<br />
<br />
Thanks
</div>
</div>


I have 1 blackberry on T-Mobile that wont contact the BES that is hosted through Office 365. Office 365 doesn't report any service health issues. I have defined a new activation password and tried to reconnect the device. I've also deleted the user on the BES server and recreated it with a new password. No luck.

This started happening in the early morning and was working and then suddenly dropped.

Thanks

9900 Blackberry wont contact BES

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.

Smartphones

Microsoft 365 Enterprise E5 is the most feature-rich version of Microsoft 365 and consists of Office 365, Windows 10, and Enterprise Mobility + Security (EMS). It provides the collaboration, productivity, automation, and security features an enterprise customer may need to support its digital business transformation initiatives in a single stock keeping unit (SKU),
which streamlines its deployment and utilization. For companies that do not need the full feature set, Microsoft offers different versions, such as the E3 SKU at a lower price point and F1 for firstline workers.