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Outlook 2010 connecting to new exchange host

Hello,

We recently migrated our exchange server to a new host. Everyone was able to connect to the new exchange host fine after the migration. However, when a new pc is built or a profile created, it defaults to the old exchange server. Is there anyway I can have outlook default to the new exchange server for all users and not have to manually modify the server in outlook settings?

Thanks

bigeven2002

Hello,

It sounds like this may be a DNS issue. Do you have an onsite DNS server? Its records may be pointing to the old Exchange server which can cause a new PC to get the wrong information and point to the wrong exchange server.

Also, sometimes DNS changes can take up to 72 hrs depending on DNS setup, so if the recent migration is within that period, you might wait a bit longer.

You might also have a look below:

http://forums.overclockers.com.au/showthread.php?t=938135

Kernel_Recovery_Tools

Since you have not provided the full information about your Exchange environment, I am providing this link that deals with the similar problem. The issue has been resolved in this case by uninstalling the old CAS service. Refer to the link below:

http://social.technet.microsoft.com/Forums/da-DK/exchangesvrmigration/thread/cad7e727-ca9e-4620-bfab-9188ce97ea96

Shast

ASKER

I did remove the old DNS pointers yesterday but it did not resolve the issue. I also checked our exchange server and it is pointing to the new CAS.

We are using exchange 2007 with outlook 2010.

ASKER CERTIFIED SOLUTION

bigeven2002

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