I have a client who INSISTS on printing her Outlook email every month in 2 batches, one batch for the first 1/2 of the month and another batch for the second 1/2. I cannot make her change this process. She used to be able to perform this process with no problems.
Now, when she tries to print 1/2 month of email it generally stops printing after only 20% of the emails are printed.
She is using the same network, notebook and printer. I've tried on various printers and that doesn't fix it. We've tried in different physical locations on the same domain.
She has a Windows 7 notebook with Office 2007
Her assistant has an XP PC with Office 2003 and both stop printing before finished.
Today both were trying to print 142 emails - she says prior to September 2012 she could print many more emails than 142 at one time.
I CAN print the 142 emails in smaller batches, but this is NOT acceptable to the user.
What could be causing this?