Citrix Client Access Gateway 5 / XenApp 6 - Can login but apps will not launch - no erro

Posted on 2012-09-18
Last Modified: 2012-09-24
I've configured a new CAG and I can login from the CAG to the XenApp server but when I go to launch any of the applications I get a spinning wheel beneath the app and then nothing errors no notification no event logs, nothing.

Been fooling around with this issue for a day now.

Any info that can be provided would be great. Thanks.
Question by:BigDeer
    LVL 8

    Assisted Solution

    Prove you can run the CAG on the same CAG server or not.

    Then check u can run the site by config it directly access without CAG, then drill down any issue abt the ssl setting of CAG.
    LVL 19

    Assisted Solution

    Refer this document, to see if you have missed any. Additional check firewall port, gateway translation configured on web interface, valid SSL certificate with private key etc..
    LVL 3

    Author Comment

    Does exactly the same thing from the XenApp web site as well. Still working on it...tried everything I can think of at this point. May actually have to rebuild the farm.
    LVL 19

    Expert Comment

    Did you check the event logs on the web interface server? Also did that throw any error message or still loading forever? If you're trying the above from a mobile devices, then you need xenapp sites and services. I assume you're trying from a desktop or laptop at this time..
    LVL 23

    Assisted Solution

    by:Ayman Bakr
    Did you try to check the STA server entry in CAG? Is it entered as FQDN? If not then try doing this; i.e. enter the STA server/s in FQDN. If still doesn't resolve your issue, then try with an IP address of the STA.
    LVL 3

    Accepted Solution

    Finally came up with a solution. I blew away all the sites, unregistered .NET framework, rebooted, re-registered .NET, updated the WI to 5.4, recreated the sites and it's all good now. Even have the CAG working the problem wasn't the CAG...the web services were busted along with .NET Framework.
    LVL 3

    Author Closing Comment


    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    Join & Write a Comment

    #Citrix #Citrix Netscaler #HTTP Compression #Load Balance
    #Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
    This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
    How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now