CS-Cart - remove website

Posted on 2012-09-18
Last Modified: 2012-11-24
I have a customer that is setup on CS-Cart with one of their websites and then started setting up another and doesnt want to have the second one on there - so basically wants to remove it and host it somewhere else - he wants me to do this but I cannot find a place on CS-Cart to remove the site.  On the website, it says it is hosted by CS-Cart and I have the login for CS-Cart but on their site, I really cannot find anything that says it is licensed as the hosting service nor how to remove it.
Question by:Daren Anderson, MSIS
    LVL 26

    Expert Comment

    by:David Brugge
    I talked with Kate Lazarevskaya, software sales manager at CS-Cart.

    She said that CS-Cart does not do any hosting themselves, but licensees their software to hosting companies that offer it on their websites.

    It seems that you have a client who has a website with a service provider that offers CS-Cart. Ms. Lazarevskaya said that you will need access to your client's C-Panel which will let you remove the CS-Cart based site by removing the corresponding CS-Cart files and database.

    Let me know if you need any help.

    Author Comment

    by:Daren Anderson, MSIS
    I do need help with this - I have the cpanel information and have went into to look at it but get confused.  The customer wanted me to remove "" from CS-Carts and I think I did that - it comes up with No controller message now.  When I look at his account on Cpanel, it appears that  there is also "" in there somewhere as well - not sure why that is.
    LVL 26

    Accepted Solution

    by: does not point to a valid page at this time. It's possible that you client intended redirect traffic from one domain to another such as from .info to .com or vise versa. does not bring up a page per say, but it generates the error message "No controllers for: _no_page"

    I see that both domains are registered through GoDaddy. Are you maintaining the web sites through GoDaddy? If so, do you have FTP access to the site?

    You have effectly taken down the CS-Carts site at Did the client want you to do any more than that?

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