TechyT
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Hp 4250
I have a HP LazerJet 4250 and when the user selects tray 2 it still prints to tray 1. How can i resolve this?
I checked the settings via the web ipaddress
It is setup to Use Requested Tray : Exclusively
Paper handling says:
Tray 1 Size : Any Size
Tray 1 Type : Any Type
Tray 2 Size: Letter
Tray 2 Type: Plain
The letter head is in tray 1 and the user wants to print to tray 2.
Thanks
I checked the settings via the web ipaddress
It is setup to Use Requested Tray : Exclusively
Paper handling says:
Tray 1 Size : Any Size
Tray 1 Type : Any Type
Tray 2 Size: Letter
Tray 2 Type: Plain
The letter head is in tray 1 and the user wants to print to tray 2.
Thanks
specify the size and type of tray 1.
ASKER
Well, what I ended up doing was this.
In the document when I go to print I select tray 2 (normal paper) and it will print fine.
Now when I want to print to tray 1, if i simply select tray 1 it will not print correctly.
I have to specifically tell it the type Letterhead as well and then it will print to it.
Not sure why i have to change the type to letterhead from unspecified but it works.
I know I changed on the printer itself Tray 1 size to : Letter and Tray 1 Type to: Letterhead.
I changed the type back to Any but it didn't make a difference.
Any thoughts on resolving that and I will reward you points..
Thanks
In the document when I go to print I select tray 2 (normal paper) and it will print fine.
Now when I want to print to tray 1, if i simply select tray 1 it will not print correctly.
I have to specifically tell it the type Letterhead as well and then it will print to it.
Not sure why i have to change the type to letterhead from unspecified but it works.
I know I changed on the printer itself Tray 1 size to : Letter and Tray 1 Type to: Letterhead.
I changed the type back to Any but it didn't make a difference.
Any thoughts on resolving that and I will reward you points..
Thanks
ASKER CERTIFIED SOLUTION
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ASKER
Yeah I see the user has to select the type. What I had done.