Best practice for transferring files between XenApp 5 published desktops and local clients

We are publishing Desktops to all of our users via XenApp 5. We have a large number of branch offices with Riverbed WAN Accelerators in place.

The problem we face is that our WAN links between our Data Centre to each of our branch offices is sufficient to run the users Published Desktops, however the problem we face is that as soon as 1 person at a branch office will copy files between their XenApp Published desktop to their local PC.

Once this happens, all Published Desktop sessions at that branch office grind to a halt.
Also, if 1 user tries to print a large colour document, all sessions also halt.

Currently our Print server is in our Data center with our XenApp servers. I would imagine the solution for printing would be to deploy local print servers at each site (happy for any other suggestions).

Regarding the transferring files between XenApp and Local desktops, I am not sure what the best solution would be. I know that upgrading the links would help, but we do not have the budget.

Currently we disable local drives for all users, except for those who need to transfer images and presentations. However this is becoming a more regular occurance.
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basrajConnect With a Mentor Commented:
Hi, please try this setting:

http://support.citrix.com/proddocs/topic/xenapp65-securegateway/sg-troubleshooting-performance-issues-v2.html

Also if possible, you can setup a zone in branch office and if branch users may copy datas through published application very frequently..  You can also tweak some setting in the citrix policies for bandwidth in a session for a test user and check.
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barrykflConnect With a Mentor Commented:
Normally it will auto map client drive to the desktop. it seem your bandwith is not enough.

if your data is confidential you may form a vpn from data centre through internet to client
or set up a ftp server on yr site instead of copy to your local client pc directly.
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Sekar ChinnakannuConnect With a Mentor Senior EngineerCommented:
also you can enable dfs between two sites to copy the huge data, so that you can avoid the latency issue. Same time user can continue to work on citrix sessionl
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Ayman BakrConnect With a Mentor Senior ConsultantCommented:
For printing, try print redirection setting policy.

As for copying files, why don't you try the Citrix Branch Repeater plugin in your branch offices. This will help for WAN issues.
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CoralonConnect With a Mentor Commented:
you other option might be branch repeaters on the segments.  It should dramatically help the file transfer performance after they have run for a while.  :-\

Coralon
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