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Searching in Outlook 2007

Posted on 2012-09-19
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Last Modified: 2012-10-03
When I undertake a search in outlook, it returns some results but when I then scroll to the bottom of the results and select "Try searching again in All Mail Items", after 2 seconds it returns "No matches found for [search criteria]".  Sometimes it works sometimes it doesnt, so it doesnt make sense to me.  It's as if its not even bothering to search just immediately displays that message.

On a separate note, it sometimes changes the view of the window such that multiple emails from the same receipient is condensed and I need to expand the check box for every sender to see the emails.  What's that about?
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Question by:u587162
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by:Manpreet SIngh Khatra
ID: 38417051
Did you try upgrading the Outlook ?
Is the Outlook in cache mode ?
Do you use some Exchange or Online or something else ?

- Rancy
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by:u587162
ID: 38417069
I'm on a corporate network, there's little I can do upgrade it but its version 12.0.6423.1000 SP" MSO (12.0.6562.5003).  I dont know if its in cache mode,  how do I check?
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by:u587162
ID: 38420914
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Manpreet SIngh Khatra earned 2000 total points
ID: 38421249
How to turn on/off Exchange Cached Mode in Outlook 2003/2007
http://www.depts.ttu.edu/ithelpcentral/solutions/O2K3JunkEmail_cache.php

- Rancy
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by:u587162
ID: 38421305
Thanks, that seems to be an improvement.  Do you know why/how exactly caching will make a difference?

Also on my Outlook 2007 at home as soon as I start typing in the outlook search box, it starts an instant search type mode.  On my office one I have to hit ENTER before it starts searching.  Any suggestions?
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by:Manpreet SIngh Khatra
ID: 38421881
Do you know why/how exactly caching will make a difference? - When your Outlook is in cache mode it tries to use most of details in the OST with the Windows Search.

Is there any PST's added on the Work machine Outlook profile ?
Check if the Outlook is updated with all upgrades ?

- Rancy
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by:u587162
ID: 38426719
I'll have to ask my IT dept to check for the latest update for Outlook.

1st comment - that's assuming that Windows search is installed on my local PC, which I dont believe it is, not the instant search one anyway.  

2nd comment - No PSTs added.
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by:Manpreet SIngh Khatra
ID: 38427838
Perfect let your IT admins have a look and spend some time ..

- Rancy
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