RPC/HTTP connection to Exchange 2003 fails

Posted on 2012-09-19
Last Modified: 2012-10-12
I'm running an old Small Business Server 2003.
All smartphone users is already able to connect to their mailbox externally.

Now I am asked to enable the RPC/HTTP function to be able to receive mail in EXTERNALLY connected Outlook clients.

When I use the TESTEXCHANGECONNECTIVITY.COM site I get an error appearantly from the IIS saying:

Testing HTTP Authentication Methods for URL
The HTTP authentication test failed.

Additional Details

An HTTP 403 forbidden response was received. The response appears to have come from IIS6. Body of the response: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "">
<HTML><HEAD><TITLE>You are not authorized to view this page</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252">
<STYLE type="text/css">
 BODY { font: 8pt/12pt verdana }
 H1 { font: 13pt/15pt verdana }
 H2 { font: 8pt/12pt verdana }
 A:link { color: red }
 A:visited { color: maroon }
</HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>

<h1>You are not authorized to view this page</h1>
The Web server you are attempting to reach has a list of IP addresses that are not allowed to access the Web site, and the IP address of your browsing computer is on this list.
<p>Please try the following:</p>
<li>Contact the Web site administrator if you believe you should be able to view this directory or page.</li>
<h2>HTTP Error 403.6 - Forbidden: IP address of the client has been rejected.<br>Internet Information Services (IIS)</h2>
<p>Technical Information (for support personnel)</p>
<li>Go to <a href="">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>403</b>.</li>
<li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr),
 and search for topics titled <b>About Security</b>, <b>Limiting Access by IP Address</b>, <b>IP Address Access Restrictions</b>, and <b>About Custom Error Messages</b>.</li>


Can anyone point me in the right direction?
Question by:Ohmit
    LVL 76

    Expert Comment

    by:Alan Hardisty
    As per the error:

    HTTP Error 403.6 - Forbidden: IP address of the client has been rejected

    Please check the Exchange Virtual Directory and the RPC Virtual Directory and remove any IP Restrictions from them (using IIS Manager).

    Also make sure you have Basic and Integrated Windows Authentication enabled on the RPC Virtual Directory.  if you make any changes run IISRESET from a command prompt, then re-test.

    LVL 63

    Accepted Solution

    Have you enabled the feature in SBS?
    You need to run the Connect to the Internet and Configure email wizard and choose to enable Outlook over the Internet. Wait about 15 minutes afterwards.


    Author Comment

    Feature is enabled.

    How do I check for ip restrictions?
    LVL 76

    Expert Comment

    by:Alan Hardisty
    Open up IIS manager and expand your Default Website, then right-click on the RPC and Exchange virtual Directories (one at a time) and check on the Directory Security Tab, then on the 'IP Address and domain name restrictions' edit button.

    This should be set to 'Granted Access'.

    If you have to make a change, click OK and then open up a command prompt and run iisreset.  Then test again.
    LVL 6

    Expert Comment

    alanhardisty's suggestion seems to be the solution.  I had the same problem, but on the microsoft-active-sync directory.  Removing the IP restrictions and resetting IIS fixed it right up.

    Ohmit, you should also remove the link to your server from this thread.
    LVL 76

    Expert Comment

    by:Alan Hardisty
    Sorry - but have you chosen the wrong answer here?

    Author Comment

    well Im affraid no.
    See the customer told me that he has ran the INTERNET AND EMAIL CONFIGURATION WIZARD but it showed out that he has NOT enabled OWA.
    When I re-ran this enabling OWA everything worked out.
    I am sorry and I know that your answer was based of wrong information from me.
    LVL 76

    Expert Comment

    by:Alan Hardisty
    No problems - just wanted to make sure as it appeared that it might be.

    Either way - glad it is sorted.


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