problem installing HP LaserJet Pro 400 Color M451nw
hi, i tried all available driver, no avail
windows 7 64 bit
problem installing driver
if i test this on another 64 bit machine it succeeds, even with the smart install feature that appears when one plugs in the printer.
error: install operation took to long to execute. this is a fatal error preventing the product use
i believe something must be blocking this printer from installing on this machine but i can just figure it out. firewall, antivirus all disable. msconfig clean boot method... no avail
please assist
windows 7 64 bit
problem installing driver
if i test this on another 64 bit machine it succeeds, even with the smart install feature that appears when one plugs in the printer.
error: install operation took to long to execute. this is a fatal error preventing the product use
i believe something must be blocking this printer from installing on this machine but i can just figure it out. firewall, antivirus all disable. msconfig clean boot method... no avail
please assist
go into device manager and see if you see the problematic device (little yellow exclamation point)...
Right click on that and hit uninstall
then unplug the printer from the computer
reboot computer
load software/driver
plug in printer when prompted but use a different USB port...
Right click on that and hit uninstall
then unplug the printer from the computer
reboot computer
load software/driver
plug in printer when prompted but use a different USB port...
ASKER
@ thinkpads_user... already tried that
ASKER
@jsdray no problematic driver
ASKER
spoke to HP, they ended saying that its a pc issue...
I looked up the HP drivers and it should work, so I agree with HP.
Try System File Checker. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, run again if there were errors, and then restart. Make sure you again ensure no drivers are present and try again.
Scan thoroughly for malware (Malwarebytes). You never know what might have happened.
Finally, all that done, consider running a Windows 7 Repair Install. I suggest backing up the machine first, but a Repair Install should leave everything intact.
.... Thinkpads_User
Try System File Checker. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, run again if there were errors, and then restart. Make sure you again ensure no drivers are present and try again.
Scan thoroughly for malware (Malwarebytes). You never know what might have happened.
Finally, all that done, consider running a Windows 7 Repair Install. I suggest backing up the machine first, but a Repair Install should leave everything intact.
.... Thinkpads_User
ASKER
@thinkpads_user... did sfc, no avail...no virus too
repair install, just becuase of one printer, that's to deep now... note: others install just fine
repair install, just becuase of one printer, that's to deep now... note: others install just fine
ASKER
too deep
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ASKER
i guess i have no choice
Thank you. I do know how incovenient all this stuff is, but I think you may be better off in the long run. Thanks again. .... Thinkpads_User
thanks, my problem solved too.
.... Thinkpads_User