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HDD doesn't show the correct free space

I am using Windows XP SP3
I have 144GB total size of my HDD, and showing 30GB free space.
However, I highlight all folders and files (include hidden folders and files), it only say I have use 35GB, I am finding where is my 80GB go to?
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timleung
Asked:
timleung
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3 Solutions
 
Jack DCommented:
Are you sure the full drive was formatted and partitioned? Right-click on my computer -- manage. Then click on disk management. You may have unformatted space available on the drive.
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timleungAuthor Commented:
no C drive only (one drive only)
there is no unformatted space
checked on Disk management
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CallandorCommented:
Use TreeSize http://www.jam-software.com/treesize_free/ to show you where all your space is being used.
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Darr247Commented:
Also, open an Administrator command prompt* and run
dir c:\ /S /A DSHR

Then see what the last 3 lines say... e.g.
     Total Files Listed:
           335318 File(s) 183,371,082,013 bytes
           101893 Dir(s)  140,099,342,336 bytes free


* to open an administrator command prompt
click the 'start' orb
type cmd in the search box
hold down Ctrl+Shift and hit Enter
(or right-click the result that appears at the top of the start menu, under Programs (1), and choose Run as administrator)
answer Yes to the UAC prompt
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Jack DCommented:
Two more things to check:

page file size
system restore size
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timleungAuthor Commented:
Just the same
No System restore setup

Page File and total file sizeWindows Explorer
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CallandorCommented:
Run TreeSize
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Darr247Commented:
I smell Symbolic Links or Junctions... or maybe a network drive that had 'make available offline' checked.
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nobusCommented:
best run a chkdsk on the drive; then reboot and recheck
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lauchangkwangCommented:
>> However, I highlight all folders and files (include hidden folders and files), it only say I have use 35GB, I am finding where is my 80GB go to?

May I know the steps that you check for the space?? Is that you double click C: Drive > highlight all the files over there > right click > properties ??
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Jack DCommented:
Ok dumb question. How do you know its a 144GB drive? You're certain it's not an 80Gb drive?
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CallandorCommented:
Look in the BIOS and tell us what drive (and size) it says you have.
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timleungAuthor Commented:
dirksjm: please see my picture

lauchangkwang: Yes,  double click C: Drive > highlight all the files over there > right click > properties

Callandor: I will try the tree size later
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Jack DCommented:
You can also try SpaceMonger. Free for 30 days:

http://www.sixty-five.cc/download/
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nobusCommented:
did you run a chkdsk yet? it solves many disk troubles - and creates others
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lauchangkwangCommented:
Possible for you to upload the print screen under the disk management ??
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timleungAuthor Commented:
Disk Management just the same
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Darr247Commented:
> Possible for you to upload the print screen under the disk management ??

I thought that's what
http://filedb.experts-exchange.com/incoming/2012/09_w38/t604122/Pix2.JPG
was?
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Jack DCommented:
I think he meant a picture of this:
disk manager
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nobusCommented:
did you run chkdsk yet?   3rd time i ask you....
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timleungAuthor Commented:
I've requested that this question be deleted for the following reason:

No one can solve my question.
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nobusCommented:
i still got no answer, so i'll object
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Darr247Commented:
Never saw where treesize was run, as Callandor suggested, either.

Tip - download the zip file, extract to its own folder, right-click the TreeSizeFree file and choose Run as administrator (no installer needed).

It quickly told me the C:\Downloads folder was using 93GB of space on this laptop.
TreeSizeFree - ResultsTime to do some cleanup.  :-)
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Jack DCommented:
I say #3 and split the points between Callandor (for answer "by: Callandor Posted on 2012-09-19 at 11:36:28 ID: 38414495") and Darr247 (for answer "by: Darr247 Posted on 2012-09-19 at 12:32:14ID: 38414717"). Both answers are valid and would have been good trouble-shooting steps.
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nobusCommented:
chkdsk often resolves these problems also
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