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Outlook 2007 sends multiple copies of Email

Posted on 2012-09-19
Medium Priority
Last Modified: 2012-09-28
Outlook 2007 sends multiple copies of emails when user sends to distribution group. There are no duplication of emails in the group. It will send emails for example; one email 5 times to the group and another 16 times to the same group. Does not happen everytime, size of email or attachments does not affect the issue, 319kb or 6kb. AT&T hosted email. We have turned of AV, no scanning of out going mail. Any ideas of what could cause this issue.
Question by:1Dingodog
  • 2
LVL 52

Accepted Solution

Manpreet SIngh Khatra earned 1500 total points
ID: 38416765
Could be a possible Mailbox corruption also not sure if you tried with an Online Outlook profile or a new Outlook profile or if there is an Option to move mailbox to to Export data create new Mailbox and work ?

- Rancy

Author Comment

ID: 38417563
Rancy, thanks for the response.
We have not tried Outlook online, not set up for using OWA. Will try to recreate the profile and see what happens, due to the fact that its is random was hoping not to have to go thru steps to create new profile and moving data.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38417589
Agree thats its intermittent and truly a bit wired ... so have to try and as you say we never know when it happens again and is truly a bit to track but can try different things.

- Rancy

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