Backup Exec 2012 - Exchange 2010 Backup

Posted on 2012-09-19
Last Modified: 2013-01-08
Please assist!

I am running Windows 2008 R2 with Backupexec 2012. whenever I run Backups for Exchange Server i get the below Error

Completed status: Failed
Final error: 0xe000ff12 - A communications failure has occurred with an Exchange Store resource.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65298

Backup- XXXXXX
V-79-57344-65298 - The Exchange Store service is not responding. Backup set canceled.

Backup- XXXXXX
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
Question by:xpandit
    LVL 31

    Expert Comment

    by:Rodney Barnhardt
    Have you service packed BE 2012 to at least 1A?. There were some memory issues that were addressed with that service pack. Prior, the agent was causing the Exchange (and some other servers) to consume all or most of the memory.

    Author Comment

    I have installed the Service Pack and still the same problem. However changing my Storage to Backup to Disk the backup then works. It seems like the problem is between information store and tape library as the Tape library backs up File Servers with no problem:<
    Have you heard of anything like this?
    LVL 28

    Expert Comment

    After updating to that service pack, have you pushed out the agent again to the Exchange server?
    LVL 31

    Expert Comment

    by:Rodney Barnhardt
    Which drivers are you using for the tape drive? It has always been recommended to use the Symantec drivers, not the manufacturer's one.

    Accepted Solution

    I have updated the Client and am using the Symantec tape driver. Have decided to leave it using Backup to Disk. Thank you for your assistance.

    Author Closing Comment

    Workaround - never truly resolved.

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