Some users in my organization has a problem with login to terminal server with citrix XenApp 6.0
They get this message:
The Citrix server has reached its concurrent application limit for this application. Please contact your system administrator.
Normally when this occurs, I just log off the active or disconnected user from the terminal server and the problem is solved.
But the problem now is that in this case, the user has no active session on any terminal servers. I also checked the processes to se if a single process for the problem user is still hanging on, but there are no sessions and no processes for the user.
I found this hotfix, but this only fixes the error message. Not the problem. (http://support.citrix.com/article/CTX131647
Sorry for my bad English here. I appreciate every advice I can get.
Please se Attached image