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Installing Microsoft CRM 4.0 on Outlook 2010 for use with multiple Outlook profiles

Posted on 2012-09-19
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I have installed Microsoft CRM 4.0 on Outlook 2010 using the CRM plugin. It works fine with the default Outlook profile. However, this user uses multiple profiles for different emails. She used to have it working on her old computer, however she just got a new one, and now I cannot get it to work. I have contacted support for the online CRM provider and they claim it should not work that way...yet it has for a long time.

Anyone ever run into this? Have any ideas?
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Question by:polarstar
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Chinmay Patel earned 1000 total points
ID: 38423983
Hi polarstar,

So which Outlook client you are trying to install? Is it desktop or laptop? I think Laptop client did not support multiple profiles.

Regards,
Chinmay.
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