Email Forwarding with Old Address

Posted on 2012-09-19
Last Modified: 2012-09-19
Hello all,
I have a weird situation and would like some help.
I have a client that has Windows XP and is using Outlook Express.
He had an old email address (let's say that he still gets email sent to.
He has a new email address (let's say that is his default address.
When he gets an email sent to, he cannot forward it to anyone.  It gets stuck in his outbox.
This is even though we have everything setup to have as the default email address.
Is there somewhere in Outlook Express that we can change forwarding to use the default email address?
Kelly W.
Question by:K_Wilke
    LVL 9

    Accepted Solution

    change the outbound SMTP on the old account settings to that of the new accounts SMTP

    by default... it will always try to use the same account received on.  The default account is only for NEW outgoing messages...
    LVL 6

    Author Closing Comment

    That was a brilliant answer and it worked beautifully!!!!!!!!!!!!!!

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