Email Forwarding with Old Address

Posted on 2012-09-19
Medium Priority
Last Modified: 2012-09-19
Hello all,
I have a weird situation and would like some help.
I have a client that has Windows XP and is using Outlook Express.
He had an old email address (let's say fred@xyz.com) that he still gets email sent to.
He has a new email address (let's say fred@def.com) that is his default address.
When he gets an email sent to fred@xyz.com, he cannot forward it to anyone.  It gets stuck in his outbox.
This is even though we have everything setup to have fred@def.com as the default email address.
Is there somewhere in Outlook Express that we can change forwarding to use the default email address?
Kelly W.
Question by:K_Wilke

Accepted Solution

jsdray earned 2000 total points
ID: 38414861
change the outbound SMTP on the old account settings to that of the new accounts SMTP

by default... it will always try to use the same account received on.  The default account is only for NEW outgoing messages...

Author Closing Comment

ID: 38416060
That was a brilliant answer and it worked beautifully!!!!!!!!!!!!!!

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